Service Implementation Specialist

TL;DR

Service Implementation Specialist: Configuring automated detection profiles and validating digital infringement data within the hirify.global platform with an accent on precision, accuracy, and operational efficiency. Focus on setting up complex detection rules, triaging data for the enforcement team, and ensuring high-quality coverage against digital piracy and counterfeiting.

Location: Must be based in or able to work from Barcelona, Spain (Hybrid model).

Company

hirify.global is a leading digital revenue recovery solution helping over 1,000 companies fight counterfeits, piracy, and impersonation through a scalable, automated platform.

What you will do

• Configure and maintain automated detection profiles based on client-specific brand assets.
• Execute detection scans and campaigns to identify potential digital infringements.
• Meticulously validate the accuracy of detection results to ensure high-quality data.
• Manage the transition of validated infringement data to the Enforcement and Customer teams.
• Consistently meet performance metrics and operational KPIs.

Requirements

• High proficiency in English (written and verbal).
• Strong analytical and logical problem-solving skills.
• Meticulous attention to detail and highly organized approach to work.
• Strong interest in Intellectual Property (IP) and digital data processing.
• Ability to manage setup deadlines effectively.

Nice to have

• Experience working with SaaS platforms or complex technical interfaces.
• Foundational knowledge of Intellectual Property rights.
• Prior experience in Brand Protection, Fraud detection, or analyst roles.

Culture & Benefits

• Private health insurance fully covered by the company.
• 23 working days of annual leave plus local public holidays.
• Hybrid work model with flexible start times.
• Reduced working hours on Fridays and throughout August.
• Access to tax relief (Retribución Flexible) and gym discounts.
• International team environment with regular after-work events and internal learning sessions.