Expert Service Operations (Network)

TL;DR

Expert Service Operations (Network): Providing L3 support and managing network infrastructure for the global air travel industry with an accent on troubleshooting complex network problems and ensuring high availability. Focus on configuring routers, switches, and firewalls while implementing robust security measures to protect critical aviation systems.

Location: Cairo, Egypt. Hybrid work arrangement (up to 2 days WFH per week)

Company

hirify.global provides technology and communication innovations that power the success of the global air travel industry, working with airports, airlines, and governments worldwide.

What you will do

• Provide L3 support for complex network-related issues, ensuring high availability and reliability of systems.
• Configure and maintain network devices, including routers, switches, firewalls, and load balancers.
• Implement network security measures to protect against unauthorized access, vulnerabilities, and threats.
• Collaborate with IT teams to design and implement network solutions aligned with business requirements.
• Perform network upgrades, patches, and maintain detailed configuration documentation.
• Provide technical guidance and mentorship to junior network engineers and support staff.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 8 years of experience in network administration with a focus on L2 and L3 support.
• Strong knowledge of TCP/IP, DNS, DHCP, BGP, OSPF, and MPLS.
• Proficiency in managing devices from Cisco, Juniper, Palo Alto, and Fortinet.
• Palo Alto Professional Network Security Professional certification is a must.
• One of the following certifications: CCNP, CCIE, or JNCIP.

Nice to have

• Expert knowledge in security networking (Cisco ASA, Palo Alto, Fortinet).
• Experience with Legacy and SDWAN technologies.
• Knowledge of cloud networking and hybrid cloud environments.
• Experience with monitoring tools such as DX NetOPS, Nagios, or NGOSS.
• Proficiency in Python or Ansible for network automation.

Culture & Benefits

• Flex Week: Work from home up to 2 days per week.
• Flex Day: Flexible working hours to suit personal life.
• Flex-Location: Ability to work from any location in the world for up to 30 days a year.
• Comprehensive Employee Assistance Program (EAP) and personalized wellbeing platform.
• Access to world-class learning platforms including LinkedIn Learning, Pluralsight, and Harvard Business Publishing.