Document Support Engineer (Fintech)

TL;DR

Document Support Engineer (Fintech): Managing the end-to-end lifecycle of insurance document templates with an accent on schema-driven design, data mapping, and template optimization. Focus on building and maintaining high-quality, compliant document templates while collaborating with engineering and product teams to improve platform tooling.

Location: Must be based in Canada

Salary: $57,600–$80,000/year (varies by province)

Company

hirify.global is an active insurance provider that combines comprehensive coverage with innovative cybersecurity tools to help businesses mitigate digital risk.

What you will do

• Own the end-to-end lifecycle of insurance document templates including design, implementation, and maintenance.
• Translate product requirements into schema-driven, reusable templates using HTML and templating logic.
• Debug and optimize document templates by diagnosing data-mapping, layout, and performance issues.
• Maintain document quality by writing test plans and validating outputs across environments.
• Triage and resolve document-related requests and incidents using Jira.
• Collaborate with software engineers to improve templating tools, processes, and standards.

Requirements

• Must be based in Canada
• Experience in at least one scripting or programming language such as Python, Go, or JavaScript.
• Familiarity with HTML and templating technologies like Jinja.
• Experience working with structured data formats like JSON.
• Strong problem-solving and debugging skills in complex data-driven systems.
• Ability to manage multiple projects simultaneously and communicate effectively with stakeholders.

Nice to have

• Experience with document management and templating systems.
• Background in project management.

Culture & Benefits

• 100% medical, dental, and vision coverage.
• Flexible PTO policy.
• Annual home office stipend and WeWork access.
• Access to mental and physical health wellness programs.
• Remote-first culture with opportunities for professional growth into software engineering or project management.