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10 дней назад

RevOps Manager (SaaS)

4 800 - 5 250€
Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Finland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR

RevOps Manager (SaaS): Building the data backbone and post-sales operational infrastructure for a fast-growing Finnish SaaS company with an accent on CRM automation, customer health scoring, and retention analysis. Focus on designing scalable HubSpot workflows, implementing SQL-based reporting, and optimizing the end-to-end customer lifecycle.

Location: Helsinki, Finland

Salary: €4,800–€5,250

Company

hirify.global is a fast-growing Finnish SaaS company that provides SMEs with an easy way to acquire leads and grow their business.

What you will do

  • Own CRM data quality and design the post-sales customer journey within HubSpot.
  • Design and maintain customer health scores and segmentation rules to power enablement automation.
  • Build automated reporting for Team Leads and C-level executives, including retention and churn analysis.
  • Support Sales, Product, and Finance teams by providing necessary data extracts and insights.
  • Automate operational workflows using integration tools like Zapier and Make, as well as AI-powered productivity tools.

Requirements

  • Proven experience building post-sales processes in a CRM from scratch (onboarding, renewal tracking, churn-risk flagging).
  • Deep hands-on experience with HubSpot, including custom properties, workflows, and dashboards.
  • Proficiency in SQL or equivalent data query skills for extracting and analyzing customer data.
  • Experience with BI and data visualization tools such as Tableau, Looker, or Power BI.
  • Strong understanding of SaaS metrics: ARR, MRR, churn rate, expansion revenue, and NPS.
  • Knowledge of GDPR and EU data governance regulations.

Nice to have

  • CRM platform administration certification (HubSpot, Salesforce, or equivalent).
  • Experience with subscription billing systems like Stripe.
  • Experience implementing or migrating CRM platforms.

Culture & Benefits

  • Four-day work week on full pay to support recovery and balance.
  • Access to the company's stock option program.
  • Comprehensive health care and a lunch benefit.
  • Continuous HSL season ticket for local transport.
  • Ambitious and warm culture in an internationalizing technology environment.

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