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Описание вакансии
Текст:
TL;DR
Senior AI Engineer (LLM): Building and optimizing generative AI systems for customer support with an accent on LLM fine-tuning, RAG, and agentic AI products. Focus on transforming customer service experiences through scalable ML solutions and cross-functional collaboration.
Company
Airbnb is a global marketplace for unique stays and experiences, connecting millions of hosts and guests worldwide.
What you will do
- Envision and develop novel ML systems and product integrations to solve real-world customer service challenges.
- Collaborate cross-functionally with product, design, and engineering teams to build efficient AI solutions.
- Drive CSxAI initiatives by adopting generative AI technologies for intelligent and scalable service experiences.
- Develop and enhance AI models, including LLM fine-tuning, RAG, and evaluation automation.
- Share knowledge and collaborate with teams across China and the US.
Requirements
- Location: Must be based in China.
- Fluency in both English and Mandarin is essential.
- PhD or Master’s degree in Computer Science or equivalent experience.
- 4+ years of ML engineering experience with ownership of large-scale software systems.
- Deep background in the design and development of AI/ML systems and services.
Nice to have
- Experience with LLM-driven chatbots and Agentic AI products.
Culture & Benefits
- Commitment to innovation in AI and long-term research.
- Opportunity to shape products from conceptual stages to production.
- Collaborative environment working with global teams.
- Focus on diversity, inclusion, and belonging.
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