L2 Support Engineer (Endpoint)

TL;DR

L2 Support Engineer (Endpoint): Maintaining and improving Windows/macOS infrastructure and endpoint management platforms with an accent on automation and operational excellence. Focus on managing identity and access systems, streamlining software deployment, and leveraging AI-assisted workflows to enhance infrastructure reliability.

Location: Georgia

Company

hirify.global is a leading software provider for the iGaming industry, known for its innovative solutions and global presence.

What you will do

• Administer and maintain Windows/macOS infrastructure in distributed environments.
• Manage identity and access platforms including Active Directory, Azure ID, and Google Workspace.
• Support endpoint management systems such as Microsoft Intune and Apple MDM solutions.
• Automate routine administrative tasks using Python, PowerShell, and Bash.
• Oversee software deployment, device compliance, and identity management processes.
• Collaborate with security and engineering teams to improve infrastructure reliability and security.

Requirements

• At least 3 years of experience in companies with 100+ employees and distributed offices.
• Expert knowledge of MS Windows Server and Active Directory.
• Experience with MDM platforms like Microsoft Intune, Kandji, or Jamf.
• Proficiency in scripting languages (Python, PowerShell, Bash) for automation.
• English B1+ and strong command of Russian.
• Hands-on experience with AI tools for troubleshooting and automation.

Nice to have

• Experience with GitOps and CI/CD workflows.
• Understanding of OIDC/SAML protocols and SSO/MFA solutions.
• Experience supporting globally distributed teams.

Culture & Benefits

• Private health insurance and comprehensive mental health program.
• Sports benefits and local language courses.
• Free online English lessons.
• Paid time off and maternity leave support.
• Opportunities for upskilling, internal workshops, and professional conferences.