Key Account Manager (Fintech)

TL;DR

Key Account Manager (Fintech): Managing and expanding relationships with strategic corporate clients to drive revenue growth and product adoption with an accent on customer success and retention in emerging markets. Focus on identifying growth opportunities, conducting business reviews, and translating client feedback into product improvements.

Location: On-site in Benin

Company

hirify.global is building financial infrastructure for emerging markets trade to make the global financial system fairer and more accessible.

What you will do

• Build and maintain trusted relationships with strategic clients to ensure long-term success.
• Identify opportunities to increase transaction volume and expand product adoption within key accounts.
• Proactively engage with inactive or at-risk clients to drive reactivation and loyalty.
• Collaborate with product, operations, and compliance teams to deliver localized solutions.
• Gather competitive intelligence and market insights to strengthen the company's regional position.

Requirements

• Minimum of 5 years of experience in Key Account Management, Business Development, or Sales within fintech, banking, or B2B SaaS.
• Proven track record of managing senior-level relationships and driving revenue growth.
• Experience working in or with emerging markets.
• Fluent French and professional proficiency in English.
• Must be based in Benin with flexibility for nationwide field visits.

Nice to have

• Experience in early-stage VC-backed startups or top-tier consultancy.
• Proficiency in HubSpot or similar CRM tools.
• Knowledge of local languages in Benin.

Culture & Benefits

• Competitive salary and share options.
• Opportunity to work in a high-growth, ambitious environment backed by top-tier investors like Y Combinator and General Catalyst.
• Inclusive culture valuing diversity and a "get-it-done" attitude.