Site Reliability Engineer (Kubernetes)

Location: Remote, Riyadh, Saudi Arabia

Company

hirify.global is an AI-native customer experience intelligence platform that manages customer lifecycles using proprietary multilingual NLU technology.

What you will do

• Design and maintain highly available, fault-tolerant, and scalable infrastructure.
• Manage and optimize cloud workloads across AWS, GCP, or Azure using Terraform and other Infrastructure as Code tools.
• Operate, troubleshoot, scale, and upgrade production Kubernetes clusters and containerized workloads.
• Implement monitoring and alerting with tools such as Prometheus, Grafana, Datadog, or ELK.
• Respond to incidents, lead root cause analysis, and improve reliability based on failure learnings.
• Automate operational work and collaborate with DevOps and engineering teams on CI/CD, performance, and deployment reliability.

Requirements

• Approximately 3 years of experience in SRE, DevOps, or infrastructure engineering.
• Hands-on production experience with Kubernetes, Docker, and cloud environments such as AWS, GCP, or Azure.
• Experience with Terraform or similar Infrastructure as Code tools.
• Ability to write automation scripts in Python, Bash, or similar languages.
• Understanding of CI/CD pipelines, networking, load balancing, distributed systems, and high-availability design.
• Experience implementing actionable monitoring and alerting with Prometheus, Grafana, Datadog, or ELK.

Nice to have

• Production experience with RabbitMQ or Redis.
• Familiarity with Ansible or AWX.
• Experience with multi-cloud or hybrid environments.
• AWS, GCP, or Linux certifications, or an ITI background.

Culture & Benefits

• Remote work arrangement.
• Ownership of infrastructure reliability and continuous improvement.
• Focus on reducing manual work through automation.
• Collaboration with DevOps and engineering teams to improve the wider system.

Hiring process

• Talent Acquisition screening interview.
• Technical interview with the SRE Lead, followed by a technical task.
• Final interview with the SRE Lead and Cloud DevOps Director.