Telesales Outbound (Fintech)

TL;DR

Telesales Outbound (Fintech): Driving sales growth by proactively introducing and selling additional hirify.global products to existing customers with an accent on relationship building and customer retention. Focus on converting existing customer trust into repeat business, matching product offerings to user needs, and achieving conversion targets.

Location: Must be based in Kampala, Uganda

Company

hirify.global is a fast-growing fintech providing affordable financial solutions and essential products to underserved communities across Africa.

What you will do

• Proactively sell hirify.global products, such as smartphones and solar systems, to existing customers to drive growth.
• Implement effective sales techniques to meet and exceed daily, weekly, and monthly conversion goals.
• Build and maintain strong customer relationships to foster long-term loyalty through consultative conversations.
• Handle inquiries and professional objections, turning customer hesitation into confidence.
• Maintain accurate customer interaction records within CRM systems.
• Provide the Telesales Team Lead with regular feedback on campaign progress and customer insights.

Requirements

• Diploma or Bachelor's degree in a related field.
• At least 2+ years of experience in a corporate environment.
• Proven track record of achieving and exceeding sales targets.
• Proficiency in MS Excel and CRM systems.
• Strong verbal and written communication skills.
• Must be based in Kampala.

Nice to have

• Experience in the BPO or call center industry.
• Experience with outbound calling campaigns.

Culture & Benefits

• Competitive compensation with performance-based incentives.
• Career growth opportunities in a rapidly expanding fintech environment.
• Comprehensive product training and ongoing coaching.
• Supportive team culture with a modern workplace.
• Family-friendly policies and a focus on employee well-being.