SDK Support Developer (Unity)

TL;DR

SDK Support Developer (Unity): Providing technical support and troubleshooting for SDK users and developers with an accent on diagnosing technical issues and improving documentation. Focus on solving complex integration problems and ensuring a seamless developer experience across multiple platforms.

Location: Remote (Global) or Hybrid (Office in Gdańsk, Poland)

Company

hirify.global is an international game development company creating a variety of software services and SDKs for the gaming industry.

What you will do

• Respond to technical inquiries from developers and internal staff via Happy Fox and Slack.
• Troubleshoot, diagnose, and resolve customer technical issues.
• Collaborate on the creation and improvement of technical documentation.
• Participate in internal training and continuous knowledge development.

Requirements

• Minimum 6 months of experience as a Support Developer or similar role.
• Proficiency in C# and the Unity engine.
• Experience with version control systems such as Git or SVN.
• English: Very good spoken and written proficiency required.
• Ability to work independently and collaboratively within a team.

Nice to have

• Knowledge of C++, Objective-C/Swift, or Java.
• Experience with Unity UI Toolkit or CSS Flexbox.
• Understanding of software design patterns.
• Ability to estimate work time and efficiency.

Culture & Benefits

• Flexible work options including fully remote, hybrid, or office-based (Gdańsk).
• Private medical healthcare and sports card packages.
• Flexible working hours and professional development budget.
• International team environment with English language courses.
• Comprehensive hardware and software tools provided.

Hiring process

• Interview with Recruiter and Team Manager.
• Optional short technical task.
• Job offer.