Operations Specialist (Media)

TL;DR

Operations Specialist (Media): Mapping and documenting content production workflows and optimizing operational efficiency with an accent on AI integration and data analysis. Focus on identifying process bottlenecks, implementing AI-driven automations, and structuring performance reports.

Location: Hybrid (Vilnius, Lithuania)

Salary: €2,600 – €3,100 gross per month

Company

Tech-driven media and entertainment company producing uplifting content globally through platforms like boredpanda.com and Crafty Panda.

What you will do

• Map and document content production workflows and identify operational bottlenecks.
• Collaborate with cross-functional teams to resolve daily pain points and operational needs.
• Test and integrate AI tools and perform prompt engineering to streamline daily processes.
• Create and maintain internal operational guides and documentation.
• Develop and update operational dashboards using Google Analytics and Chartbeat.
• Support HR in administering incentive programs based on content quality and engagement.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Data Analysis, or a related field.
• Experience in process improvement, operations, or data tracking.
• Proficiency in Excel/Google Sheets and willingness to learn BI tools like Looker or Power BI.
• Hands-on experience using AI tools (ChatGPT, Claude) to solve professional or academic problems.
• Must be based in or be able to work in Lithuania (Hybrid setup).

Culture & Benefits

• Professional growth support for training extra skills and passions.
• Private health and accident insurance after the first 3 months.
• Bonuses for weddings, childbirths, and employee referrals.
• Immersive team-building activities and themed parties.