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4 дня назад

Technical Account Manager (iGaming)

Формат работы
hybrid
Тип работы
fulltime
Грейд
middle
Английский
c1
Страна
Romania
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR

Technical Account Manager (iGaming): Managing technical needs and deliverables for a portfolio of B2B clients within the iGaming SaaS domain with an accent on risk mitigation and technical escalation. Focus on aligning business strategy with technical decisions, documenting requirements, and ensuring timely delivery of client-specific solutions.

Location: Bucharest (Hybrid)

Company

B2B SaaS provider delivering iGaming software, content, and services to 300 customers worldwide.

What you will do

  • Act as the primary technical point of contact for an assigned portfolio of live clients, managing deliverables from initiation to closure.
  • Identify and mitigate risks affecting project outcomes and serve as an escalation point for technical support issues.
  • Collaborate with commercial account managers to prioritize and plan the delivery of client needs.
  • Define, document, and ensure clear understanding of all business and technical requirements.
  • Prepare and deliver regular status updates and reports to management.
  • Utilize Jira, Confluence, and Monday for daily operational activities and documentation.

Requirements

  • Minimum 3+ years of experience as a Technical Account Manager, Project Manager, or Delivery Manager in an IT environment.
  • Proven experience working in B2B environments with commercial teams and end customers.
  • Solid understanding of technical systems, terminology, and Agile methodologies.
  • English: Advanced level (C1) required.
  • Ability to collaborate with cross-functional teams and manage multiple priorities under pressure.
  • Location: Must be based in Bucharest to support a hybrid work schedule.

Nice to have

  • Experience working within a gaming or iGaming environment.

Culture & Benefits

  • Flexible hybrid work schedule (available after the first three months of employment).
  • Annual leave starting at 22 days, increasing up to 32 days by the fifth year.
  • Two "Free Fridays" per year (one per quarter).
  • Daily catered lunch or monthly lunch allowance.
  • Private medical subscription.
  • Access to Udemy for Business, LinkedIn Learning, and a dedicated budget for external training.
  • Office perks including a gym, pool, on-site massages, and parking.

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