Online Ordering Specialist (Ecommerce)

TL;DR

Online Ordering Specialist (Ecommerce): Providing onboarding and technical consultation for digital commerce projects with an accent on merchant setup and platform integration. Focus on guiding merchants through website customization, POS integration, and ensuring seamless functionality across Google My Business and Google Food Ordering.

Location: Must be based in Jamaica

Salary: $5 per hour

Company

hirify.global is a service provider focused on digital commerce implementation and merchant onboarding.

What you will do

• Guide merchants through full setup sessions for online ordering platforms.
• Integrate ordering links into existing websites, Google My Business, and Google Food Ordering.
• Customize merchant websites to reflect visual identity and meet design standards.
• Troubleshoot complex integrations including Toast POS and dual menus.
• Resolve technical barriers to ensure ordering links are fully functional.

Requirements

• Must be based in Jamaica
• Strong technical aptitude and ability to learn new platforms quickly.
• Detail-oriented communication skills for uncovering merchant needs.
• Proficiency in Google Workspace including Docs, Sheets, and Gmail.
• Comfort with data-driven decision-making and handling technical objections.

Nice to have

• Experience with e-commerce platforms and restaurant POS systems, especially Toast.
• Basic knowledge of HTML and CSS for website customization.
• Prior experience in B2B sales, customer success, or merchant onboarding.

Culture & Benefits

• Freelance project-based engagement.
• Autonomous work environment.
• Opportunity to work with diverse merchants in the digital commerce space.