Site Reliability Technical Lead (EdTech)

Location: Remote (Must be based in the UK, no visa sponsorship provided)

Salary: £80,000 - £90,000

Company

hirify.global provides MIS and school management tools to over 7,000 schools, focusing on transforming school operations and improving staff wellbeing through actionable data insights.

What you will do

• Define and guide system architecture to balance scalability, maintainability, and security.
• Champion system observability and ensure adherence to Service Level Objectives (SLOs).
• Lead Root Cause Analysis (RCA) and optimize incident response frameworks.
• Drive automation initiatives to reduce operational toil and improve system efficiency.
• Mentor and coach engineers to foster a culture of quality, reliability, and technical excellence.
• Collaborate with Product and Engineering Managers to align technical direction with product strategy.

Requirements

• Must have the right to work in the UK (no visa sponsorship).
• Extensive professional experience in SRE, DevOps, or Platform Engineering on complex, scalable systems.
• Deep expertise with AWS and distributed cloud architectures.
• Proven experience operating platforms serving high request volumes (~1000 req/sec).
• Advanced proficiency with Terraform and configuration management tools.
• Strong programming skills in Python, Go, or similar languages.
• Expert understanding of distributed systems, microservices, containerization (Docker/Kubernetes), and CI/CD pipelines.

Nice to have

• Experience with chaos engineering and reliability testing.
• Knowledge of security best practices and compliance frameworks.
• Background in agile and lean methodologies.
• Contributions to open-source projects or the SRE community.

Culture & Benefits

• 32 days holiday (25 days annual leave + 7 company-wide days).
• Private Dental Insurance with Bupa and AIG Smart Health wellness benefits.
• Enhanced maternity, adoption, and paternity pay.
• Salary sacrifice pension scheme.
• Dedicated professional development training budget.
• Flexible working environment with a focus on wellbeing and mental health support.

Hiring process

• Phone screen.
• 1st stage interview.
• 2nd stage interview.