Indigenous Guest Experience Officer
Мэтч & Сопровод
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Описание вакансии
TL;DR
Indigenous Guest Experience Officer (Education/Cultural Programs): Delivering high-quality cultural and community programs for students and guests with an accent on youth engagement and mentoring. Focus on communicating conservation messages and providing industry-leading guest experiences within the zoo environment.
Location: Onsite at Taronga Western Plains Zoo, Dubbo, Australia
Salary: $32.59 per hour
Company
Australia is a conservation organization dedicated to wildlife protection and education through its zoo operations.
What you will do
- Deliver high-quality community and cultural programs and experiences for guests and students.
- Lead youth engagement and mentoring initiatives as part of cultural programming.
- Communicate conservation and education messages aligned with organizational values to inspire change.
- Maintain and suggest improvements for customer service standards according to the Customer Service Charter.
- Collaborate with a high-performing team to achieve strategic outcomes and institutional goals.
- Adhere to workplace sustainability practices and Work, Health and Safety (WHS) protocols.
Requirements
- Ability to satisfy the Aboriginality criteria (Genuine Occupational Qualification).
- Obtain and maintain a NSW Working with Children Check (WWCC).
- Hold or obtain Senior First Aid certification.
- Availability to work approximately 3–5 casual shifts per week.
- Experience or a strong passion for working with children and young people.
- Physical ability to remain on your feet for long periods and perform moderate to heavy lifting.
Culture & Benefits
- Complimentary family and friends passes for both Sydney and Dubbo Zoos.
- Free onsite car parking.
- Discounts on food, beverages, and award-winning accommodation across sites.
- Access to Fitness Passport.
- Collaborative and social team environment with frequent zoo-based activities.
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