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Описание вакансии
* Contribute to IT and security roadmap planning with the IT & Security Manager.
* Lead small-to-medium improvement initiatives end-to-end.
TECH YOU’LL WORK WITH
You will work in a cloud-first environment including:
* macOS, Windows, iOS, Android endpoints.
* Microsoft 365 and Entra ID (multi-domain tenants).
* Google Workspace (selected domains).
* Hoxhunt’s own platform for security awareness operations and reported-threat workflows (triage, follow-ups, and coordination).
* MDM, EDR/XDR, SIEM, ZTNA, RMM, CASB, SASE, SSE.
* Slack, Teams, Zoom.
We actively use AI tools such as ChatGPT, Claude, Microsoft Copilot, and Cursor to move faster in scripting, troubleshooting, documentation, and operational analysis.
SALARY AND LOCATION
Helsinki HQ is the primary location. Hybrid work is supported, with regular office presence expected.
The expected salary range is €5,500–€6,500/month. We’re open to adjust for candidates with strong matching experience.
WHAT YOU BRING
* Ability to thrive in a fast-paced environment, adapt to rapid changes, and solve unexpected challenges. Experience from SaaS scale-ups is highly valued.
* An IT-related degree or equivalent experience, with 8+ years in IT Support, Security Operations, IT Security, IT Service Desk, or similar roles.
* Strong macOS and Windows skills, including Entra ID and Microsoft device management.
* A security mindset and willingness to continuously learn.
* Proven experience leading IT projects with end-to-end ownership.
* Strong analytical problem-solving skills and a solution-oriented approach.
* A friendly, team-oriented attitude with excellent interpersonal skills.
* Scripting skills in PowerShell, Bash, and KQL.
* Experience with EDR, ZTNA, and RMM solutions.
* Fluent written and spoken English and Finnish.
WHO YOU ARE
* Highly self-motivated and comfortable owning work independently, while collaborating closely with teammates and stakeholders.
* Calm and decisive under pressure. When incidents hit or priorities shift, you assess quickly, choose a path, and keep others aligned.
* You enjoy solving messy, real-world problems and can troubleshoot under uncertainty across endpoints, identity, SaaS, and security tooling.
* Ownership-driven and proactive. If something is not working, you fix it and put a durable improvement in place (automation, standards, or process).
* Strong at triage and escalation. You know when to go deep yourself, and when to pull others in early to reduce risk and downtime.
* Resilient and persistent. You drive issues to closure, validate results, and ensure follow-ups don’t slip.
* A clear, trusted communicator who explains technical topics in a human way.
* Passionate about delivering a secure, smooth technology experience while raising the bar for how the team operates.
WHAT SUCCESS LOOKS LIKE
60 Days
* Complete onboarding and align priorities with the IT/Security Manager.
* Map the current state for endpoints, identity, and key tooling. Identify quick wins and risks.
* Take ownership of escalations and improve at least one recurring support or security issue through process, automation, or documentation.
90 Days
* Own a core area such as endpoint fleet, identity and access, or detection and response workflows.
* Deliver measurable improvements such as reduced toil, stronger compliance, faster incident handling, or upgraded runbooks.
* Lead a cross-team initiative such as onboarding/offboarding improvements, baseline hardening refresh, or access review cadence.
120 Days
* Deliver a meaningful project end-to-end with clear outcomes and stakeholder buy-in.
* Refresh standards such as baselines and runbooks and make adoption stick.
* Lead small-to-medium improvement initiatives end-to-end.
TECH YOU’LL WORK WITH
You will work in a cloud-first environment including:
* macOS, Windows, iOS, Android endpoints.
* Microsoft 365 and Entra ID (multi-domain tenants).
* Google Workspace (selected domains).
* Hoxhunt’s own platform for security awareness operations and reported-threat workflows (triage, follow-ups, and coordination).
* MDM, EDR/XDR, SIEM, ZTNA, RMM, CASB, SASE, SSE.
* Slack, Teams, Zoom.
We actively use AI tools such as ChatGPT, Claude, Microsoft Copilot, and Cursor to move faster in scripting, troubleshooting, documentation, and operational analysis.
SALARY AND LOCATION
Helsinki HQ is the primary location. Hybrid work is supported, with regular office presence expected.
The expected salary range is €5,500–€6,500/month. We’re open to adjust for candidates with strong matching experience.
WHAT YOU BRING
* Ability to thrive in a fast-paced environment, adapt to rapid changes, and solve unexpected challenges. Experience from SaaS scale-ups is highly valued.
* An IT-related degree or equivalent experience, with 8+ years in IT Support, Security Operations, IT Security, IT Service Desk, or similar roles.
* Strong macOS and Windows skills, including Entra ID and Microsoft device management.
* A security mindset and willingness to continuously learn.
* Proven experience leading IT projects with end-to-end ownership.
* Strong analytical problem-solving skills and a solution-oriented approach.
* A friendly, team-oriented attitude with excellent interpersonal skills.
* Scripting skills in PowerShell, Bash, and KQL.
* Experience with EDR, ZTNA, and RMM solutions.
* Fluent written and spoken English and Finnish.
WHO YOU ARE
* Highly self-motivated and comfortable owning work independently, while collaborating closely with teammates and stakeholders.
* Calm and decisive under pressure. When incidents hit or priorities shift, you assess quickly, choose a path, and keep others aligned.
* You enjoy solving messy, real-world problems and can troubleshoot under uncertainty across endpoints, identity, SaaS, and security tooling.
* Ownership-driven and proactive. If something is not working, you fix it and put a durable improvement in place (automation, standards, or process).
* Strong at triage and escalation. You know when to go deep yourself, and when to pull others in early to reduce risk and downtime.
* Resilient and persistent. You drive issues to closure, validate results, and ensure follow-ups don’t slip.
* A clear, trusted communicator who explains technical topics in a human way.
* Passionate about delivering a secure, smooth technology experience while raising the bar for how the team operates.
WHAT SUCCESS LOOKS LIKE
60 Days
* Complete onboarding and align priorities with the IT/Security Manager.
* Map the current state for endpoints, identity, and key tooling. Identify quick wins and risks.
* Take ownership of escalations and improve at least one recurring support or security issue through process, automation, or documentation.
90 Days
* Own a core area such as endpoint fleet, identity and access, or detection and response workflows.
* Deliver measurable improvements such as reduced toil, stronger compliance, faster incident handling, or upgraded runbooks.
* Lead a cross-team initiative such as onboarding/offboarding improvements, baseline hardening refresh, or access review cadence.
120 Days
* Deliver a meaningful project end-to-end with clear outcomes and stakeholder buy-in.
* Refresh standards such as baselines and runbooks and make adoption stick.
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