People Experience Hub Lead (HR)

TL;DR

People Experience Hub Lead (HR Operations): Managing the integration of People Operations, Employee Relations, and Enablement across the MEA region with an accent on service model cohesion and operational scalability. Focus on driving HR transformation, managing complex employee relations cases, and ensuring alignment between global strategy and local legislative requirements.

Location: Dubai, UAE

Company

hirify.global is the world's largest independent communications firm, focused on trust and impactful storytelling across 60 global offices.

What you will do

• Lead the end-to-end delivery of People Operations across assigned markets, ensuring excellence in the employee lifecycle.
• Manage Employee Relations by triaging complex, sensitive, and high-risk cases while ensuring compliance with local labor laws.
• Drive the regional rollout and adoption of HR transformation tools, including Workday and the People Portal.
• Bridge the gap between global People strategy and local execution, adapting delivery to cultural and legislative nuances.
• Utilize ServiceNow for data-driven case management, workflow tracking, and identifying operational trends.
• Partner with regional leads, Legal, and Compliance teams to mitigate risks and align standards across the EMEA Hub network.

Requirements

• Proven leadership experience in HR operations and employee relations.
• Experience managing HR services across multiple markets, specifically within the Middle East and Africa.
• Proficiency in HRIS tools, specifically Workday and ServiceNow.
• Deep knowledge of local labor laws and compliance requirements in the MEA region.
• Experience in HR transformation, process automation, and scalability.
• Strong stakeholder management skills to collaborate with global and regional functional leaders.

Culture & Benefits

• Commitment to a diverse, inclusive, and authentic workplace (DEIB).
• Corporate culture based on boldness, empathy, and curiosity.
• Opportunity to work within a global team of over 6,000 professionals.
• Environment that encourages professional growth and the courage to take bold actions.