обновлено 2 месяца назад
Sr. Support Engineer (SAP HANA/Basis)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sr. Support Engineer (SAP HANA/Basis): Providing remote support for mission-critical SAP S/4HANA, ECC, and HANA environments with an accent on complex troubleshooting, system administration, and customer-facing issue resolution. Focus on developing and testing break fixes, tuning and migrating HANA systems, correcting data issues with scripts, and supporting highly configured enterprise architectures.
Location: Remote Japan
Company
provides third-party support, managed services, and Agentic AI ERP solutions for enterprise software including Oracle, SAP, and VMware.
What you will do
- Research, troubleshoot, and resolve complex issues across SAP S/4HANA, ECC, and HANA environments.
- Work directly with customers to understand requirements, support business changes, and provide functional support and training.
- Develop, test, package, and deliver application break fixes for critical product defects.
- Create scripts to identify, analyze, and correct data issues.
- Advise assigned accounts on SAP architectures, customizations, implementations, and best practices.
- Contribute to diagnostic tools, knowledge-sharing methods, and support processes in a 24x7x365 organization.
Requirements
- 10+ years of relevant SAP experience, particularly with SAP S/4HANA and Basis.
- System administration experience with at least two of Linux, Solaris, AIX, HP-UX, or Windows.
- Experience with Oracle, MS-SQL, DB2, Sybase, or SAP HANA databases.
- Expertise in SAP HANA architecture, landscape design, installation, upgrades, performance tuning, and system migration.
- Full lifecycle S/4HANA implementation, configuration, and administration experience, including ABAP debugging and troubleshooting.
- Fluent English speaking, reading, and writing skills and the ability to work remotely from a home-based office in Japan are required.
Nice to have
- Experience with the SAP SWPM tool.
- SAP certifications.
- Knowledge of multiple SAP modules, SAP Industry Solutions, or Country Specific Solutions.
- Consulting background and experience with global implementations.
- Fluency in another language.
Culture & Benefits
- Full-time employment with a comprehensive compensation and benefits package.
- Virtual collaboration within a global customer support organization.
- Work involves flexible hours, including evenings, weekends, holidays, and monitoring email outside standard business hours.
- Culture centered on company, colleagues, clients, and community.
- Inclusive and equal-opportunity work environment.
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