Support Engineer (SAP MM-WM)

TL;DR

Support Engineer (SAP MM-WM): Providing expert-level remote support for mission-critical SAP MM and WM modules in complex 4.x and ECC environments with an accent on troubleshooting, configuration, and delivering technical fixes. Focus on diagnosing serious issues, collaborating with global clients, and ensuring high-quality service delivery within integrated enterprise systems.

Location: Must be based in Brazil

Company

hirify.global is a global provider of end-to-end enterprise software support and services, specializing in third-party support for Oracle and SAP software.

What you will do

• Solve complex customer issues using methodical troubleshooting and expert knowledge of SAP functionality.
• Configure, present, and discuss best practices for SAP WM and MM modules.
• Develop and deliver application break fixes for critical product defects.
• Collaborate with virtual team members to share field experience and diagnostic methodologies.
• Provide hands-on assistance using proprietary tools in test environments or via remote connectivity.
• Support client customizations and provide expert advice on business processes.

Requirements

• 5 to 9 years of relevant SAP experience, specifically with MM/WM modules.
• Fluency in both English and Portuguese is required.
• Must be based in Brazil.
• Proven track record in SAP implementations, roll-outs, or application support.
• Strong analytical and logical problem-solving skills.
• Deep knowledge of SAP architecture, maintenance, and patching mechanics.

Nice to have

• SAP certification.
• Knowledge of Mexican localization tax and regulatory requirements.
• Consulting background.
• Experience with global implementations and country-specific solutions.

Culture & Benefits

• Opportunity to work in a fast-paced, global environment with a focus on innovation.
• Commitment to a diverse and inclusive workplace.
• Emphasis on professional growth and learning new skills.
• Collaborative team culture rooted in mutual respect.
• Meaningful work with a focus on client success and community impact.