L1 IT Technician (AI Infrastructure)

TL;DR

L1 IT Technician (AI Infrastructure): Maintaining and optimizing IT infrastructure within a data center with an accent on server hardware and network connectivity. Focus on troubleshooting H200 GPU cloud clusters, performing hardware diagnostics, and ensuring maximum system uptime.

Location: Lappeenranta, Finland (Onsite)

Company

hirify.global is building a full-stack AI cloud platform for developers and enterprises, specializing in GPU orchestration and inference optimization.

What you will do

• Monitor and support IT infrastructure to ensure optimal performance and uptime.
• Diagnose and resolve issues related to server and network hardware.
• Perform installation, upgrades, and decommissioning of IT hardware.
• Manage and maintain fiber optic and patch cable connectivity.
• Handle Return Merchandise Authorizations (RMAs) according to company procedures.
• Maintain and update documentation for hardware configuration and maintenance.

Requirements

• Solid understanding of server and networking equipment.
• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
• Proven ability to diagnose and resolve hardware-related issues.
• Must be authorized to work in Finland.
• Availability for shift work (day and night shifts).

Culture & Benefits

• Competitive compensation and career growth opportunities.
• Collaborative and innovative culture focused on AI advancement.
• Opportunity to work with cutting-edge H200 GPU technology.
• International environment with highly skilled engineering teams.
• Emphasis on flexibility and work-life balance.