Associate, People Operations

TL;DR

Associate, People Operations (HR): Manage end-to-end payroll, compliance, employee lifecycle support for Hong Kong and Taiwan, office administration, benefits, and HR systems with an accent on accuracy, regulatory adherence, and employee experience. Focus on processing payroll and statutory filings, maintaining data in Workday, coordinating onboarding/offboarding, and resolving employee queries.

Location: Based in Hong Kong

Company

Leading tech- and AI-powered personal finance aggregation platform operating in Singapore, Hong Kong, Taiwan, and the Philippines.

What you will do

• Manage payroll processes for Hong Kong and Taiwan, including salary payments, deductions, and statutory contributions like MPF and IRD.
• Handle employee lifecycle tasks: onboarding, offboarding, contracts, work passes, probation reviews, and performance cycles.
• Administer benefits enrollment, claims, insurance, and wellness programs for Hong Kong and Taiwan employees.
• Maintain HR data in Workday, ensure compliance, support audits, and drive process improvements.
• Manage Hong Kong office facilities, vendors, events, and day-to-day operations.
• Respond to employee queries on payroll, benefits, and HR matters promptly.

Requirements

• 2-3 years in HR operations or payroll, ideally regional/cross-border
• Solid knowledge of Hong Kong payroll, tax, and statutory filings (MPF, IRD, Employment Ordinance)
• Strong proficiency in Gsuite, Excel (formulas, pivot tables)
• Hands-on experience with HRIS (Workday preferred)
• Excellent organization, attention to detail, multitasking, and communication skills
• Proactive mindset for continuous improvement

Nice to have

• Taiwan statutory knowledge (Labour Insurance, National Health Insurance)

Culture & Benefits

• Competitive salary and benefits including insurance, mental wellness program
• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement, internal mobility opportunities