Network Field Service Technician - Port Elizabeth

TL;DR

Network Field Service Technician (Port Elizabeth): Manage multiple projects, travel to various sites, and repair equipment, machinery, and electronics with an accent on hardware maintenance, networking, and troubleshooting. Focus on diagnosing complex issues, performing preventive maintenance, and ensuring timely on-site support under service-level agreements.

Location: Eastern Cape (Port Elizabeth), ZA. Must have driver's license and be able to work outside in the field; travel to various places required.

Company

hirify.global provides field services for network and IT equipment.

What you will do

• Manage multiple projects simultaneously while traveling to client sites.
• Repair and maintain computer hardware, servers, laptops, and networking equipment.
• Install, configure, and update software and operating systems.
• Troubleshoot network configurations, protocols, IP addressing, DNS, and DHCP.
• Provide customer support, explain technical issues, and meet SLAs for on-site visits.
• Diagnose and solve complex hardware and software problems independently or in a team.

Requirements

• A+, N+ certification or equivalent with hands-on experience.
• Minimum 3 years field service experience.
• Driver’s license essential; ability to work outside in the field required.
• CCNA, FortiGate NSE or equivalent (advantageous).
• Excellent communication, reporting, technical, and troubleshooting skills.
• Proficiency in computer hardware, software, networking, and basic programming.
• Relevant vendor certifications and vocational training completed.

Culture & Benefits

• Work independently or as part of a team.
• Abide by company security policies.
• Customer-centric approach with focus on timely and courteous support.