Senior User Experience Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior User Experience Manager (AI/SaaS): Define unified experience vision for MomentiveIQ across full product portfolio with an accent on cross-product navigation, AI-powered interfaces, and design systems. Focus on leading user research to reduce friction, establishing information architecture for AI insights, and partnering with product/engineering for coherent, trustworthy experiences.
Location: Atlanta, GA, US with remote work flexibility. Must be eligible to work in the United States without sponsorship.
Company
provides cloud-based solutions for nonprofits and associations, focusing on fundraising, events, membership, and operations management for 20,000+ organizations worldwide.
What you will do
- Define unified experience vision and cross-product navigation patterns for MomentiveIQ portfolio.
- Establish design systems and interaction patterns for AI interfaces including conversational UX, recommendations, and agentic workflows.
- Own information architecture for surfacing AI-generated insights across products.
- Lead user research, usability testing, and validation for cross-product experiences.
- Partner with product, engineering, and architecture teams to align platform capabilities with user experiences.
- Build and maintain design standards, advocate for portfolio-wide coherence, and use AI tools to accelerate design processes.
Requirements
- Bachelor's in design, HCI, or equivalent; 8+ years UX/product design experience, 3+ years senior/lead.
- Direct experience with cross-product/platform experiences and AI-powered interfaces in production (conversational UX, recommendations, agentic patterns).
- Track record establishing design systems adopted across teams.
- Systems-level design thinking, AI interaction challenges expertise, strong information architecture in multi-product environments.
- Experience using AI tools in design workflow; excellent communication, leadership, and pragmatic decision-making.
- Background in SaaS/enterprise software preferred; association/non-profit space a bonus.
Culture & Benefits
- Medical, dental, vision benefits; 401(k) with company match.
- Flexible PTO, generous sick leave, employer-paid parental leave and short-term disability.
- Remote work flexibility, inclusive environment, purpose-driven culture emphasizing work-life balance and community involvement.
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