French Speaking Medical Information Specialist - Graduate Opportunity

TL;DR

French Speaking Medical Information Specialist (Graduate Opportunity): Responding to medical and safety inquiries from healthcare professionals and patients via phone, email, and web with an accent on accurate, compliant communication in French and English. Focus on documenting adverse events, product complaints, providing custom responses using approved resources, and supporting regulatory compliance.

Location: Remote (flexible home-based working; hybrid encouraged for those near offices like Belgrade)

Company

Global consulting firm supporting biotech, pharma, and med device companies with regulatory sciences, clinical research, pharmacovigilance, medical information, and quality compliance across the product lifecycle.

What you will do

• Respond to medical and safety enquiries from HCPs, patients, and consumers via phone, email, and web platforms.
• Provide clear, accurate responses using approved product info, literature, and internal data.
• Document and report adverse events, product complaints, and safety concerns per regulatory standards.
• Log enquiries into systems compliantly and perform quality checks on reports.
• Write custom medical responses and contribute to process improvements.
• Occasionally provide after-hours coverage and mentor new team members.

Requirements

• Fluency (C1) in French and English (written and oral).
• Degree in life sciences, nursing, or medicine.
• Strong written and verbal communication skills.
• High attention to detail and commitment to accuracy.
• Interest in drug safety, medical information, or regulatory affairs.
• Proactive mindset and willingness to learn.

Nice to have

• Experience as healthcare professional (HCP).

Culture & Benefits

• Remote working for 85%+ of workforce with flexible home-based arrangement.
• Comprehensive onboarding, training, leadership development, and knowledge sharing.
• Performance-related pay, annual bonus, health & wellness support, contributory pension, enhanced maternity leave.
• Fast-track career growth with 95% internal promotions to leadership.
• Diversity, equity, inclusion focus; hybrid collaboration near offices encouraged.

Hiring process

• Submit CV and answer questions online (<5 mins).
• Teams audio screening with recruiter, online assessment, video interview with hiring manager.
• End-to-end process 3-6 weeks; response within 2-3 weeks.