Malawi Director of Operations (Logistics & HR)

TL;DR

Malawi Director of Operations (Operations/Logistics): Building and scaling the operational infrastructure for cash transfer programs in Malawi with an accent on procurement, supply chain, and HR management. Focus on designing cost-effective systems, mentoring a high-performing operations team, and ensuring regulatory compliance at scale.

Location: Must be based in Lilongwe, Malawi. Requires regular travel within Malawi to field offices and occasional international travel.

Salary: $94,576 (Base) to $108,762+ (Total Target Compensation)

Company

hirify.global is an international non-profit organization that delivers cash transfers directly to people living in poverty to provide a scalable and dignified form of aid.

What you will do

• Build, mentor, and manage a high-performing operations team covering procurement, field office management, and logistics.
• Design and implement scalable systems for procurement, warehousing, and in-country technical capacity to support program growth.
• Own end-to-end procurement, vendor management, and supply chain strategies in compliance with global and local regulations.
• Oversee day-to-day HR operations, office management, asset management, and security across all Malawi locations.
• Manage operational budgeting and planning in close collaboration with the Finance function.
• Proactively identify and mitigate operational risks and manage internal audit and safeguarding functions.

Requirements

• 8+ years of experience in operations management with deep expertise in procurement, supply chain, and logistics.
• Proven track record of maturing operational functions from ad hoc processes to structured, scalable systems.
• Strong financial and budget management skills.
• Experience recruiting and mentoring staff in resource-constrained environments.
• Must be based in Lilongwe, Malawi.
• English proficiency required; knowledge of Chichewa is a preference.

Nice to have

• Knowledge of Malawi’s regulatory environment for NGO operations and employment law.
• Experience leveraging new technologies and AI to enhance operational effectiveness.

Culture & Benefits

• Candid, analytical, and non-hierarchical work culture with high ownership.
• Equitable pay structure with a strict no-negotiation policy to ensure fairness across roles.
• Annual benefits stipend of $8,453.
• Support for real professional growth and a commitment to inclusive hiring.
• Commitment to safeguarding and zero tolerance for abuse or exploitation.