Delivery Manager (Telecom)

TL;DR

Delivery Manager (Telecom): Leading a large-scale delivery program for a key telecom client with an accent on operational excellence, account growth, and stakeholder management. Focus on overseeing P&L, managing distributed cross-functional teams, and integrating AI workflows into delivery processes.

Location: Hybrid work in Portugal (Lisbon, Vila Nova de Gaia, or Fundão)

Company

Global leader in engineering services providing R&D and software technology solutions across various industries to help innovative companies unleash their potential.

What you will do

• Serve as the strategic interface between the company and a key telecom client at both executive and operational levels.
• Lead project governance, including managing KPIs, SLAs, executive reporting, and steering committees.
• Oversee financial performance, including P&L ownership, margin control, invoicing, and forecasting.
• Coordinate distributed onshore, nearshore, and offshore teams to ensure successful program execution.
• Identify growth opportunities within the account and support the development of commercial proposals.
• Modernize team ways of working by supporting the introduction of AI workflows into processes.

Requirements

• 10+ years of experience in telecom engineering, preferably within operators, ISPs, or large enterprise environments.
• Proven expertise in Autonomous Networks and OSS/BSS (FlowOne, Orchestrator, Genesys, InstantLink, and Order Management).
• Experience as an Engagement Manager or Client Delivery Manager for large-scale, distributed programs.
• Solid financial management skills with direct P&L ownership and margin control experience.
• Familiarity with Agile and traditional delivery methodologies such as Scrum, SAFe, and PMP.
• Fluency in English (spoken and written) is required.

Culture & Benefits

• Multicultural and inclusive team environment with a supportive atmosphere.
• Emphasis on work-life balance and professional career growth programs.
• Access to training and certifications in cutting-edge technologies.
• Comprehensive health and life insurance.
• Referral program with bonuses for talent recommendations.