Pre-sales Team Lead (Outbound & Inbound) (E-commerce)

TL;DR

Pre-sales Team Lead (Outbound & Inbound) (E-commerce): Leading a dual-stream pre-sales team to manage inbound operations and establish an outbound function from scratch for a B2B marketplace with an accent on pipeline health and team scaling. Focus on designing comprehensive sales playbooks and optimizing lead generation for large and enterprise clients.

Location: Office-first in Sao Paolo, Brazil (flexible hours with limited remote work allowed 52 days per year).

Company

A global tech-centric group of e-commerce companies operating JoomPro, a cross-border B2B marketplace serving businesses in Brazil and Mexico.

What you will do

• Lead and motivate a team of 6 pre-sales professionals across inbound and outbound streams.
• Build and scale the outbound pre-sales function from the ground up, including recruitment and onboarding.
• Create and implement standardized sales playbooks for both inbound and outbound operations.
• Monitor daily SDR/BDR performance and pipeline health to ensure a consistent flow of high-quality leads.

Requirements

• 3–4 years of experience leading B2B pre-sales or SDR/BDR teams.
• Proficiency with CRM systems and modern sales tools.
• Advanced English and fluent Portuguese skills.
• Exceptional organizational skills and a structured, methodical approach to sales processes.

Nice to have

• Prior hands-on experience as an SDR/BDR or B2B sales specialist.
• Professional background or familiarity with the e-commerce industry.

Culture & Benefits

• CLT employment contract with base salary and performance-based bonuses.
• Extended health and dental insurance for employees, spouses, and children.
• Transportation and daily meal allowance.
• 30 days of paid annual leave and 100% paid sick leave.
• Professional development through English courses, trainings, and internal promotion opportunities.