Junior Office IT Engineer

TL;DR

Junior Office IT Engineer: Supporting office IT infrastructure, end-user devices, and technical issues for 400+ employees across European offices with an accent on troubleshooting hardware/software, device lifecycle management, and user satisfaction. Focus on providing timely support, handling onboarding/offboarding, and contributing to IT process improvements.

Location: Based at HQ in Amsterdam, Netherlands (Hybrid, occasional travel to other European offices)

Company

hirify.global owns and operates 400+ fast charging stations across Europe powered by 100% green energy, aiming for 1,000 stations.

What you will do

• Support office IT infrastructure including laptops, phones, software, meeting rooms, and network equipment.
• Provide technical support: troubleshoot hardware/software issues, manage tickets, ensure user satisfaction.
• Handle end-user device lifecycle: procurement, configuration, deployment, retirement.
• Assist with IT onboarding/offboarding: account management, device provisioning.
• Contribute to team projects: documentation, new tools/processes implementation.
• Maintain vendor relationships, develop skills in SaaS and cloud environments; occasional on-site support in European offices.

Requirements

• Hands-on experience in IT support, helpdesk, or similar (internships, studies, projects).
• Enthusiasm for learning technologies and helping users with hardware/software fixes.
• Familiarity with device management (laptops, phones), troubleshooting; MDM (Kandji, Jamf, Intune) a plus.
• Basic IAM knowledge; Okta a plus.
• Experience with Google Workspace or Microsoft Active Directory.
• Strong English communication skills for explaining technical topics across cultures and seniority levels.

Culture & Benefits

• Stock option plan, company bonus, attractive pension fully covered.
• €3,000 annual training budget, 29 holidays + 2 Mission Days.
• Access to electric vehicle fleet for private use (charging covered), daily lunches/snacks/drinks.
• Mental health platform (Nilo Health, 10 psychologist sessions), Urban Sports Club, parental benefits, Women's Health platform.
• Work-life balance, flexibility, family-friendly policies, company events including yearly abroad trip.

Hiring process

• First chat with Recruitment team.
• Technical interview with Office IT Team Lead and team member.
• Culture fit and team collaboration interview with Head of Engineering and team member.