Patient Care (Healthcare)

Location: Onsite in Dokki, Giza, Egypt. Requires flexibility for frequent travel to clients and partners, potentially outside the designated region.

Company

hirify.global is a global provider of patient support programs and healthcare operational consultancy.

What you will do

• Manage Patient Support Programs by liaising with key stakeholders and program teams.
• Coordinate the enrollment of eligible patients according to defined workflows and timelines.
• Maintain complete and accurate patient files and electronic records for quality assurance.
• Conduct field visits to healthcare providers, pharmacies, and support sites.
• Prepare regular reports on program performance, including patient numbers and service metrics.
• Report adverse events and product complaints in compliance with SOPs and client requirements.

Requirements

• Degree in a scientific or healthcare-related field (preferred).
• Hands-on experience in healthcare, scientific fields, or NGOs.
• Experience in customer service management.
• Ability to travel frequently and flexibility with working hours.
• Proficiency in utilizing patient management systems and digital platforms.

Nice to have

• Experience in data monitoring and management.
• Experience coordinating logistics and supply chain.

Culture & Benefits

• Competitive market value compensation.
• Annual performance-based bonus.
• Premium private health insurance.
• Career progression aligned with a competency framework.
• Opportunity to create meaningful humanitarian impact through global health initiatives.