Business Excellence & Engagement Coordinator (Medtech)

TL;DR

Business Excellence & Engagement Coordinator (Medtech): Managing business excellence functions and stakeholder relations within the healthcare sector with an accent on patient coordination, stakeholder engagement, and CRM data management. Focus on optimizing patient referral workflows, maintaining high-quality data in the PMS/CRM, and ensuring efficient drug delivery.

Location: Based in Dokki, Giza; requires frequent travel to hospitals, clinics, and healthcare facilities

Company

hirify.global is a global healthcare services provider focusing on patient management and business excellence within the medical sector.

What you will do

• Maintain consistent communication and positive relationships with hospitals, healthcare providers, patients, and distributors.
• Coordinate the patient referral process to ensure drugs are delivered quickly and efficiently according to project timelines.
• Manage and analyze business opportunities and stakeholder engagements using CRM and Patient Management Systems (PMS).
• Collaborate with cross-functional teams to develop medical education materials and conference presentations.
• Generate regular monitoring reports, quality assurance dashboards, and data-driven insights for internal review.
• Perform administrative office duties and support new business proposals and launches.

Requirements

• 2-5 years of professional experience in the healthcare sector.
• Excellent command of both spoken and written English.
• Strong networking, communication, and negotiation skills.
• Experience in data monitoring and management.
• Flexibility to travel frequently and work flexible hours.

Nice to have

• Experience coordinating logistics or supply chain operations.
• Experience in communication service management.
• Demonstrated passion for philanthropy through volunteer involvement.

Culture & Benefits

• Opportunity to work within a global structure, collaborating with Regional and HQ teams.
• Direct engagement with key opinion leaders and healthcare professionals.
• Dynamic work environment combining office-based administrative tasks with active field-based coordination.