ΠΎΠ±Π½ΠΎΠ²Π»Π΅Π½ΠΎ 7 Π΄Π½Π΅ΠΉ Π½Π°Π·Π°Π΄
Batch / Release (Computer Operations)
ΠΡΡΡ & Π‘ΠΎΠΏΡΠΎΠ²ΠΎΠ΄
ΠΠ»Ρ ΠΌΡΡΡΠ° Ρ ΡΡΠΎΠΉ Π²Π°ΠΊΠ°Π½ΡΠΈΠ΅ΠΉ Π½ΡΠΆΠ΅Π½ Plus
ΠΠΏΠΈΡΠ°Π½ΠΈΠ΅ Π²Π°ΠΊΠ°Π½ΡΠΈΠΈ
Π’Π΅ΠΊΡΡ:
TL;DR
Batch / Release (Computer Operations): Operating distributed systems and performing batch operations in a multi-vendor environment with an accent on scheduling, monitoring, and first-level issue analysis. Focus on troubleshooting system issues, routing incidents, and supporting customer-specific service management processes.
Location: Lima, Peru
Company
operates and reimagines mission-critical technology systems for leading businesses, using AI-powered insights to support smarter decisions and innovation.
What you will do
- Perform batch operations according to service agreements.
- Supervise and control complex computer systems, networks, and applications.
- Operate distributed systems in a multi-vendor environment.
- Analyze first-level issues and resolve or route them appropriately.
- Develop support system management processes based on customer requirements.
- Collaborate with cross-functional teams to improve operations and customer service delivery.
Requirements
- At least 2 years of relevant experience.
- Experience with scheduling software, reporting, and logging.
- Proficiency with Windows or Mac operating systems.
- Experience with troubleshooting, backup and recovery, and basic networking.
- Customer-focused approach, growth mindset, and effective collaboration skills.
Culture & Benefits
- Supportive and inclusive environment focused on belonging and shared success.
- Programs supporting financial, mental, physical, and social well-being.
- Personalized development goals, continuous feedback, coaching, and hands-on learning.
- Access to certification opportunities with Microsoft, Google, and Amazon.
- Career path tools and opportunities to develop in-demand skills.
ΠΡΠ΄ΡΡΠ΅ ΠΎΡΡΠΎΡΠΎΠΆΠ½Ρ: Π΅ΡΠ»ΠΈ ΡΠ°Π±ΠΎΡΠΎΠ΄Π°ΡΠ΅Π»Ρ ΠΏΡΠΎΡΠΈΡ Π²ΠΎΠΉΡΠΈ Π² ΠΈΡ ΡΠΈΡΡΠ΅ΠΌΡ, ΠΈΡΠΏΠΎΠ»ΡΠ·ΡΡ iCloud/Google, ΠΏΡΠΈΡΠ»Π°ΡΡ ΠΊΠΎΠ΄/ΠΏΠ°ΡΠΎΠ»Ρ, Π·Π°ΠΏΡΡΡΠΈΡΡ ΠΊΠΎΠ΄/ΠΠ, Π½Π΅ Π΄Π΅Π»Π°ΠΉΡΠ΅ ΡΡΠΎΠ³ΠΎ - ΡΡΠΎ ΠΌΠΎΡΠ΅Π½Π½ΠΈΠΊΠΈ. ΠΠ±ΡΠ·Π°ΡΠ΅Π»ΡΠ½ΠΎ ΠΆΠΌΠΈΡΠ΅ "ΠΠΎΠΆΠ°Π»ΠΎΠ²Π°ΡΡΡΡ" ΠΈΠ»ΠΈ ΠΏΠΈΡΠΈΡΠ΅ Π² ΠΏΠΎΠ΄Π΄Π΅ΡΠΆΠΊΡ. ΠΠΎΠ΄ΡΠΎΠ±Π½Π΅Π΅ Π² Π³Π°ΠΉΠ΄Π΅ β