Key Account Manager (Crypto)

TL;DR

Key Account Manager (Crypto): Managing a portfolio of high-value clients within high-risk industries to drive revenue and ensure seamless post-sale operations with an accent on relationship growth and payment optimization. Focus on monitoring performance metrics, resolving technical issues, and implementing account development strategies.

Location: Remote (Vilnius, Lithuania)

Company

A rapidly growing fintech company specializing in crypto payment infrastructure, providing full-stack solutions for digital asset acceptance and exchange.

What you will do

• Serve as the primary point of contact for high-value clients, fostering strong and trusted partnerships.
• Manage the end-to-end post-sale lifecycle, including onboarding, contracting, and technical integrations.
• Analyze client performance metrics such as conversion rates and transaction volumes to provide actionable insights.
• Identify and execute growth opportunities through targeted account development strategies.
• Collaborate with product, tech, and compliance teams to deliver tailored payment solutions.
• Maintain detailed reporting and client records within CRM systems.

Requirements

• 2+ years of experience in payments, fintech, or the crypto industry.
• Proven track record in account management, client success, or partner management.
• Solid understanding of crypto payments, wallets, and financial infrastructure.
• Experience working with high-risk industries.
• Analytical proficiency and hands-on experience with CRM tools.
• Fluent English and Russian (written and spoken)

Culture & Benefits

• Competitive salary with a transparent KPI system and performance-based bonuses.
• Opportunity to work in a high-growth, international crypto fintech environment.
• Collaborative and transparent team culture with a real influence on company revenue.
• Comprehensive social benefits and recognition of personal milestones.