International Service Administrator (IT)

TL;DR

International Service Administrator (IT): Providing administrative support for service center operations and managing service requests with an accent on inventory control and cross-departmental coordination. Focus on synchronizing accounting records for spare parts and ensuring timely fulfillment of service requests.

Location: Astana, Kazakhstan

What you will do

• Provide administrative support for service center operations.
• Monitor and track the fulfillment of service requests.
• Maintain accurate service request records within the accounting system.
• Manage spare parts inventory, including write-offs, disposal, and synchronization of management and accounting records.
• Coordinate service delivery by interacting with clients, partners, and internal departments.

Requirements

• Higher education degree.
• 3+ years of experience as an assistant, operations manager, project manager, or project coordinator.
• At least 2 years of experience in the IT sector.
• English proficiency: Intermediate (B1).
• Russian proficiency: Fluent.
• General IT knowledge and strong oral and written communication skills.