Experience Design Manager (Fintech)

TL;DR

Experience Design Manager (Fintech/HRtech): Leading the Internal Experiences Design team to bridge product and service gaps for financial tools with an accent on operational workflows and scalable systems. Focus on mentoring designers, aligning design strategy with business goals, and simplifying complex payroll and tax processes.

Location: Must be based in New York, NY (Hybrid)

Salary: $190,000–$209,000 per year

Company

hirify.global is a data-driven HR platform helping small businesses manage payroll, taxes, and benefits through a supportive and entrepreneurial environment.

What you will do

• Lead and mentor a team of 4 Experience Designers, guiding both their craft and professional career development.
• Collaborate with Product and Engineering leaders to define product direction, strategy, and roadmaps.
• Design integrated systems encompassing digital products, operational workflows, and organizational structures.
• Partner with cross-functional stakeholders in Operations, Sales, Finance, and Compliance to ensure end-to-end service delivery.
• Scale design practices and foster cross-domain cohesion across the Experience Design organization.
• Contribute as a player-coach to create reliable, compliant financial tools for small businesses.

Requirements

• 7+ years of experience designing services and software, specifically in B2B SaaS, fintech, or regulated domains (HR, payroll, tax).
• 2+ years of experience managing or directing designers with a proven ability to coach talent.
• Demonstrated experience co-leading cross-functional teams through ambiguity to deliver user-centered outcomes.
• Strong portfolio showcasing design leadership on complex operational workflows and articulated business impact.
• Fluency in Figma and a deep understanding of qualitative and quantitative research.
• Must be based in New York, NY to work from the NYC office in a hybrid capacity.

Culture & Benefits

• Welcoming and casual work environment with company retreats and wellness program offerings.
• Supportive, entrepreneurial culture that values data-driven iteration and a growth mindset.
• Commitment to diversity, equity, and inclusion (DEIB) as a core company value.
• Comprehensive total rewards philosophy focused on people as the most prized asset.