Director of Development Operations

TL;DR

Director of Development Operations: Lead strategic vision for development operations department in a nonprofit digital media lab focused on civic engagement, overseeing grant management, donor data optimization in Salesforce, and external funder communications. Focus on ensuring grant compliance, team leadership, cross-functional collaboration, and high-level fundraising support.

Location: Full-time, 100% remote position in the United States (from home or co-working space) with occasional travel once every 2-3 months. COVID-19: Must follow safety protocols and be fully vaccinated and boosted (accommodations provided; encouraged but not required in Florida and Texas).

Salary: $90,000-$104,000 (depending on experience).

Company

Nonprofit (c3/c4) digital media lab founded in 2012, working to increase civic engagement with BIPOC and low-income communities through scaling cultural media, influencer networks, and civic campaigns.

What you will do

• Lead strategic vision for Development Operations Department, aligning with organizational goals.
• Oversee grant management including writing, proposals, reporting, and compliance audits.
• Optimize development operations: process donations, track data in Salesforce, donor reporting, acknowledgments.
• Execute external funder communications: email campaigns, LinkedIn, events, webinars, annual reports.
• Support fundraising, funder relationships, and donor stewardship.
• Provide leadership, coaching, and performance management to department team (Grants Manager, Development & Communications Manager).
• Collaborate with program and finance teams on budgets and objectives; update leadership on performance.

Requirements

• 5+ years in director-level role overseeing development team/operations for medium-sized+ nonprofit.
• Demonstrated experience with Salesforce, especially Nonprofit Success Pack (NPSP).
• Strong understanding of nonprofit financial compliance and IRS regulations.
• Excellent writing skills, attention to detail, self-starter able to meet deadlines.
• People management skills for training small team and contractors.
• Solutions-oriented problem-solving and cross-department collaboration.
• Commitment to social change, civic engagement with BIPOC/low-income communities; anti-racist practices.

Culture & Benefits

• 40-hour workweek with flexibility in schedule; trust-based approach.
• Health care (individual premiums covered, dependents cost-share); vision/dental at-cost.
• 15 vacation days, 6 holidays, 3 floating holidays, 7.5 sick days; annual December closure.
• Professional development funds; cell phone/internet or co-working reimbursement.
• Need-based educational loan assistance after 3 months; 401K matching from start.
• Entrepreneurial, fast-paced environment; individualized growth opportunities; anti-racist focus.