Microsoft Licensing and Partner Program Specialist

TL;DR

Microsoft Licensing and Partner Program Specialist (SaaS): Acting as subject matter expert on Microsoft licensing and partner programs, ensuring 100% accuracy in customer/partner data, pricing, eligibility, and incentives with an accent on monitoring program updates and their impacts. Focus on maintaining up-to-date documentation, proactively communicating changes to stakeholders, and claiming eligible Microsoft funds.

Location: Riga, Latvia or Remote (EMEA time zone), work from anywhere in the world

Company

AI-Ready Digital Marketplace, CPQ & Billing Platform for distributors, telcos, MSPs, and vendors to automate subscription, consumption, and AI-based services, partnering with Microsoft, IBM, AWS, Google, Adobe, Cisco, and others like Atea and Lenovo.

What you will do

• Maintain 100% accuracy in customer/partner data for Microsoft programs, including pricing, eligibility, combinations, and incentive structures.
• Develop deep expertise on Microsoft partner programs, documentation, specializations, and changes.
• Monitor Microsoft communications, news, and updates to assess impacts on hirify.global, resellers, and customers.
• Keep Microsoft-related documentation and knowledge up-to-date and accessible using AI and knowledge management tools.
• Proactively communicate changes, guidance, and announcements to internal teams, resellers, and customers.
• Pursue and claim all eligible Microsoft funds and incentives.

Requirements

• 3+ years hands-on experience with Microsoft licensing, partner programs, or cloud commerce in CSP, distributor, ISV, or MSP.
• Proven experience managing customer/partner data with zero-tolerance for errors, including pricing, eligibility, incentives, compliance.
• Deep knowledge of Microsoft Partner Programs: CSP (Direct/Indirect), incentives, rebates, specializations, eligibility rules.
• Strong understanding of Microsoft product portfolios, pricing models, licensing combinations, program dependencies.
• Ability to interpret complex Microsoft documentation, policies, and frequent changes.
• Exceptional attention to detail for 100% accuracy in registrations, licensing data, records.
• Comfortable with AI-powered tools, knowledge management, automation for organizing information.
• Strong written and verbal English communication skills for program changes, announcements, guidelines.

Culture & Benefits

• Work with leading tech companies like Adobe, AWS, Cisco, Google, IBM, Microsoft, Lenovo globally.
• Part of B2B SaaS innovation in digital sales of cloud ecosystem and business process automation.
• Access to Microsoft certifications and continuous learning opportunities.
• Covered health insurance, telephone expenses, free lunch (Riga office), employee referral program.
• Work from Riga office with free parking or remotely from anywhere.
• Team building events, social traditions, celebrations at least twice a year.