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TL;DR
Deployed Engineer (AI): Leading technical aspects of the customer lifecycle and pre-sales for Devin, the AI software engineer, with an accent on product integration and use case identification. Focus on designing compelling demos, executing pilots, and building deep relationships with engineering teams to drive product utilization.
Location: Remote, based in Sydney or Melbourne, Australia
Company
Building Devin, an AI software engineer designed to reason about and perform real-world software engineering tasks.
What you will do
- Own the technical customer lifecycle from deployment through activation and ongoing product adoption.
- Understand customers’ engineering challenges and identify productive use cases for Devin.
- Build relationships with engineering organizations, support integration, activate key users, and drive utilization.
- Design product demonstrations, execute enterprise pilots, and deliver customer training and enablement resources.
- Implement customer-requested features where appropriate and represent customer needs in product decisions.
- Provide product insight and help shape the roadmap through direct customer feedback.
Requirements
- Degree in a STEM field.
- Proven success with enterprise deployments in go-to-market or forward-deployed engineering roles.
- Strong relationship-building and communication skills, including the ability to explain complex technical topics to customers at all levels.
- Ability to work effectively in ambiguous, rapidly changing environments and grow scope and responsibility quickly.
- Demonstrated exceptional ability to learn.
Nice to have
- Experience selling highly technical products.
- Previous software engineering experience.
- Experience founding a startup.
- Ability to switch quickly between broad technical and non-technical problems in high-intensity environments.
Culture & Benefits
- Fast-paced, high-intensity environment with significant scope for growth.
- Customer-focused culture with a bias toward building and implementing solutions.
- Equal opportunity workplace with reasonable accommodations available throughout the hiring process.
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