Alternative Payment Method Manager (Fintech)

TL;DR

Alternative Payment Method Manager (Fintech): Lead end-to-end onboarding, implementation, and technical support for merchants in East Africa with an accent on APM integrations, issue resolution, and performance monitoring. Focus on coordinating across teams, maintaining high success transaction rates, and driving product enhancements using data and merchant feedback.

On-site in Dar Es Salaam, Tanzania Office

Company

hirify.global is the global financial infrastructure bridging local markets and autonomous commerce, unifying payment acceptance, programmable accounts, and digital asset rails.

What you will do

• Lead end-to-end onboarding and implementation of new merchants in East Africa
• Resolve merchant issues related to APMs and provide rapid technical support
• Coordinate across APM, integration, product, sales, banks, and processors to streamline delivery
• Support API integrations and pre-sales solutioning for prospective clients
• Monitor transaction performance, conduct daily testing, and maintain payment success rate targets
• Use data and feedback to improve product health and prioritize integrations, defects, and issues

Requirements

• Minimum 3 years’ experience in Telecommunications Operations in Tanzania
• Working knowledge of coding languages (Java, PHP, JavaScript, HTML, C/C++, Python, CSS, Perl, Shell)
• Experience with APIs (SOAP, REST), Web Services, XML stack, and CI/CD environments
• Familiarity with WSO2, Linux, Kubernetes, and database technologies (Oracle, MySQL, MSSQL, Postgres, DB2)
• Understanding of local mobile telecom network architecture
• Willingness to work outside standard hours when required
• Strong analytical, problem-solving, and customer query handling skills

Nice to have

• Good understanding of API design (SOAP/REST), OpenAPI/Swagger, JSON, XML
• Experience with Postman, SoapUI, Swagger, and Agile/Scrum environments
• Familiarity with Azure Boards, Confluence, or JIRA
• Solid grasp of SDLC, product lifecycle, payment integrations, and requirement elicitation
• Strong attention to detail, time management, self-management, stakeholder communication, and creative problem-solving

Culture & Benefits

• Attractive monthly salary paid in line with experience
• Full-time 5/2 schedule (Saturday and Sunday off)
• Modern workplace with all necessary equipment
• Team of top international professionals in a multicultural environment