Application Manager (f/m/x) for Geos Services

TL;DR

Application Manager (f/m/x) for Geos Services: Ensuring operation, monitoring, and issue resolution for custody and settlement platforms with an accent on system reliability during service hours and compliance processes. Focus on running daily operations, creating SQL reports, executing UA testing, and collaborating with stakeholders and vendors.

Location: Hybrid with work-from-home options from Austria, plus 30 days/year remote work from any EU country.

Salary: Starting at EUR 67,400 gross p.a. including overtime, with overpayment based on experience.

Company

International bank serving over 17 million customers across Austria and CEE regions.

What you will do

• Operate, monitor, and resolve issues for critical applications and interfaces.
• Handle daily tasks, stakeholder requests, and incident resolution independently.
• Create SQL reports and maintain/execute UA testing.
• Communicate with users, analyze problems, and liaise with vendors as SPOC.
• Drive proactive improvements and substitute for dedicated topics.
• Collaborate on projects and daily operations while documenting processes for compliance.

Requirements

• Fluency in English and at least B2 German for reading/speaking tasks.
• Work experience in application management in banking or related field.
• Education in Computer Science or similar.
• Knowledge of Jira, Confluence, Grafana, and ServiceNow.
• Experience maintaining, monitoring, analyzing, and troubleshooting applications/interfaces.
• Proactive, communicative attitude for stakeholder/vendor interactions.

Nice to have

• Knowledge of Geos products and custodial accounting processes.
• Experience with Zephyr testing tool.
• Experience with AI tools for efficiency.

Culture & Benefits

• Flexible hours and work-from-home from Austria, 30 days remote from EU.
• Work permit support for international applicants; 75+ nationalities, English as company language.
• Continuous learning, trainings, career development opportunities.
• Health perks: subsidized canteen, well-being programs, check-ups, sport allowances.
• Financial benefits: discounts, banking terms, subsidized public transport.
• Family support: child allowances, parental leave, company kindergarten, holiday childcare.