Nordics HR Coordinator

TL;DR

Nordics HR Coordinator: Ensuring high-quality HR operations across Sweden, Norway, and Denmark with an accent on HR master data accuracy, employee experience, and digital self-service tools. Focus on maintaining employee lifecycle data in HiBob, providing guidance on policies and processes, and driving continuous improvements in HR systems.

Location: Stockholm, Sweden with 2-3 days/week in the office. Must have eligibility to work in Sweden; no sponsorship provided.

Salary: 450-500k SEK per annum

Company

Leading provider of cloud-based contact centre solutions, #1 in the Nordics and expanding across Europe.

What you will do

• Own and maintain accurate HR master data in HiBob for the full employee lifecycle including onboarding, offboarding, contracts, and compensation changes.
• Serve as first point of contact for employees and managers on policies, benefits, leave, and HR processes.
• Develop modern HR self-service tools including AI-supported knowledge bases and improved FAQs.
• Coordinate employee experience and engagement initiatives across the Nordics.
• Support process improvements and collaborate with regional and global HR teams.

Requirements

• 2–4 years in HR administration, operations, or similar
• Strong attention to detail for HR data and documentation
• Structured and organized with ability to manage multiple tasks
• Excellent communication and service-oriented approach
• Experience with HRIS systems (ideally HiBob)
• Work eligibility in Sweden required

Nice to have

• Experience in multi-country or Nordic setups
• Analytical mindset for process and digital HR improvements
• Confidence in challenging status quo for scalable solutions

Culture & Benefits

• Flexible hybrid working with 2-3 office days per week
• Competitive salary based on Mercer benchmarking
• Work-life balance focus, high Glassdoor ratings
• Annual parties, development opportunities, and inclusive culture
• Emphasis on trust, collaboration, and continuous improvement

Hiring process

• Screening call with Talent Acquisition
• Interview with HR Manager Nordic
• Psychometric assessments
• Final interview with Chief People Officer