Restaurant Supervisor

TL;DR

Restaurant Supervisor (Hospitality): Managing front-of-house operations and ensuring high-quality guest service in a hybrid hospitality environment with an accent on team leadership and operational flow. Focus on coordinating shift activities, onboarding new staff, and maintaining service consistency between the dining room, kitchen, and bar.

Location: NL-Delft

Company

A hybrid hospitality concept combining hotels, student accommodation, and coworking spaces, operating as a Certified B Corp across Europe.

What you will do

• Lead the front-of-house team during service, setting a positive and upbeat tone.
• Guide the crew on the floor and solve immediate operational issues in the moment.
• Support the training and onboarding of new team members.
• Ensure daily operations are smooth by monitoring setups, stock, cleanliness, and safety.
• Interact with guests to maintain high service standards and jump in where needed.
• Coordinate with kitchen and bar teams to keep service flowing efficiently.

Requirements

• 1-2 years of experience in a senior waiter, barista, or bartender role.
• Proven confidence in leading a team during active service.
• Proficiency in both English and Dutch is required.
• Ability to remain calm and communicate clearly in high-pressure environments.
• Strong attention to detail and commitment to service consistency.

Culture & Benefits

• Opportunity to work at a dynamic, multi-national, and innovative hospitality company.
• Employment at a Certified B Corp company balancing profit with positive social impact.
• Potential for future professional growth and career advancement.
• Significant discounts at all company properties across Europe for employees, friends, and family.
• Inclusive and diverse workplace culture that values authenticity.