Payment Admin Officer

Payment Admin Officer

Company

Wave Mobile Money Inc.

Conditions

5 hours agoKotu, The Gambia Onsite Full Time Operations Jobs by Wave Mobile Money Inc.

Skills

Stock Management Supply Management Shipment Merchant Management Organization Contract Management Procurement Analysis Merchant Network Shipments Google Sheets Communication Logistics Administration Payment Excel

About the Role

You will support payment operations and field teams from the head office, managing supplies, merchandising and branding materials, and administrative processes for the merchant network. You will handle field staff requests, maintain merchant contracts and systems, dispatch and track supplies, make outbound merchant surveys, assist with planning and logistics, recover company equipment upon merchant termination, and perform other administrative duties as assigned.

Requirements

• Fluency in English
• Experience supporting merchants or agents networks in a back-office administrative role
• Bachelor's degree in finance business administration or a related field
• Basic knowledge of supply management procurement stock management and shipments
• Strong analytical skills in Excel and Google Sheets
• Excellent organizational and communication skills

Responsibilities

• Support the payment office and field operations from the head office in Kotu
• Manage supplies and Wave branding materials
• Assist with interim staff management
• Handle field staff requests and follow SLAs
• Support merchant recruitment and administration per internal policy
• Maintain merchant contracts and update information across systems
• Dispatch and track stationery merchandising materials and other supplies
• Track merchant data gathered by field teams and make outbound survey calls
• Assist field teams with planning and liaise with other departments
• Recover Wave documents equipment and branding upon merchant termination
• Perform other assigned administrative duties

Benefits

• Generous health insurance for employee and dependents
• Parental leave (26 weeks for mothers and 4 weeks for fathers) and subsidized child care
• Subsidized gym memberships and fitness classes
• Airtime reimbursement
• Free food and office workspace

Показать контакты