Risk & Fraud Analyst (Gambling)

TL;DR

Risk & Fraud Analyst (Gambling): Monitoring investigation queues and performing fraud prevention activities with an accent on root cause analysis and documentation verification. Focus on identifying system gaps and engaging stakeholders to mitigate risks within a high-growth environment.

Location: Must be based in Cape Town, South Africa

Company

A high-growth global sports betting and gaming company expanding its operations in South Africa.

What you will do

• Monitor investigation queues and execute corrective and preventive actions.
• Analyze identity documents, passports, and identify fabricated records.
• Ensure all investigations meet agreed timelines while maintaining a customer-centric approach.
• Monitor the quality of investigations and ensure deep root cause analysis is applied.
• Engage with stakeholders to drive process improvements.
• Identify gaps within systems and provide actionable suggestions to mitigate risk.

Requirements

• Must be willing to work shifts (weekdays, weekends, and holidays).
• 2+ years of experience within the gambling industry.
• 2–3 years of experience in fraud prevention, detection, and investigation.
• Strong problem-solving and analytical capabilities.
• Excellent communication and interpersonal skills.

Culture & Benefits

• Competitive salary with quarterly performance-based bonuses.
• 20 days of annual leave plus public holidays.
• South African employment contract.
• Referral and flash bonuses.
• Top-of-the-line work equipment.
• Annual company retreats for internal networking.