Employee Relations Manager

TL;DR

Employee Relations Manager: Overseeing a team of ER consultants and advisors to ensure consistent, expert handling of complex employee relations cases in line with company policies and legal obligations. Focus on driving continuous improvement, providing trusted counsel to senior stakeholders, and aligning operational ER delivery with broader people strategies.

Location: Hybrid role based in London (Osterley campus).

Company

hirify.global is a leading European media and entertainment brand serving 24 million customers across 6 countries.

What you will do

• Lead and manage a team of ER consultants and advisors, ensuring high-quality case management and adherence to SLAs.
• Act as a trusted advisor to senior HR and business leaders on complex ER matters and proactive interventions.
• Monitor ER trends and performance metrics to drive strategic improvements and data-informed decision-making.
• Collaborate with HR Investigations and Policy teams to ensure seamless, compliant case resolution.
• Design and deliver ER-related training to build capability within the team and across the wider business.
• Foster a positive, inclusive, and high-performance team environment focused on wellbeing and engagement.

Requirements

• Proven leadership experience managing an ER team handling complex case activity within a large, nuanced organization.
• Deep understanding of UK and Ireland Employment Law and its practical commercial application.
• Strong track record of stakeholder management and building trust with senior-level leadership.
• Experience working in an environment driven by SLAs, KPIs, and performance measures.
• Ability to perform risk-based decision-making that balances legal, commercial, and people implications.
• Strong analytical skills with the ability to interpret data to inform strategic action.

Culture & Benefits

• Hybrid working model providing flexibility between office collaboration and home working.
• Competitive pension package and private healthcare.
• hirify.global Q services and discounts on mobile and broadband.
• Access to exclusive hirify.global VIP rewards and experiences.
• Campus amenities at Osterley including subsidized restaurants, gym, cinema, and beauty salon.
• Commitment to an inclusive workplace with Disability Confident Accreditation.