Content & Marketplace Operations Manager (AI)

Location: Kuala Lumpur, Malaysia; on-site

Company

hirify.global operates digital commerce and partner ecosystem products, including x.la and hirify.global Mall.

What you will do

• Own content programming and placement plans across x.la, hirify.global Mall, homepage surfaces, storefronts, and promotional modules.
• Translate Marketing, Business Development, Product, SEO, and Paid Media priorities into actionable roadmaps, content calendars, and live-ops timelines.
• Coordinate campaign launches, scheduling, quality assurance, go-live execution, updates, and localization with regional teams.
• Prioritize stakeholder requests, sequence live-ops content, and surface conflicts, capacity risks, and trade-offs to leadership.
• Track CTR, engagement, freshness, and platform utilization, using performance insights to optimize placements and support experimentation.
• Help scale partner, brand, influencer, and creator storefronts by defining templates, repeatable processes, operating standards, and tooling improvements.

Requirements

• 2–5 years of experience in content operations, digital merchandising, marketplace operations, or a similar field.
• Experience managing homepage or platform content, content calendars, or live digital surfaces.
• Practical experience applying AI tools and agentic AI workflows, including LLMs, AI agents, or automation platforms, to content operations.
• Ability to identify repetitive processes and design autonomous or semi-autonomous AI-driven automations.
• Strong organization, prioritization, stakeholder coordination, and analytical decision-making skills.
• Familiarity with CMS platforms, project tracking tools, dashboards, and evolving operational systems.

Nice to have

• Experience building agentic workflows with Claude, n8n, or similar tools.
• Experience connecting AI tools with CMS, project management, and communication platforms for end-to-end automation.
• Track record of reducing manual operational work through AI-assisted processes.

Culture & Benefits

• Convenient work tools.
• Professional growth opportunities.
• Additional company perks.