VIP Account Manager (Gamedev)

TL;DR

VIP Account Manager (Gamedev): Managing and nurturing high-value player relationships for mobile gaming titles with an accent on monetization and retention strategies. Focus on monitoring player activity, driving proactive communication, and collaborating with cross-functional stakeholders to enhance player lifetime value.

Location: Must be based in Tel-Aviv, Israel

Company

hirify.global is a leading mobile games studio founded by industry experts, known for creating global hits like Dice Dreams and Disney Solitaire.

What you will do

• Build and maintain close relationships with high-value VIP players.
• Increase player lifetime value through proactive outbound communication.
• Develop and execute monetization activities tailored to VIP users.
• Monitor and analyze player activity and engagement patterns.
• Collaborate with various internal stakeholders across the studio.
• Create innovative retention strategies to enhance the player experience.

Requirements

• 2 years of experience working in customer-facing roles.
• Fluent English (verbal and written) is mandatory.
• Strong analytical, goal-oriented mindset.
• Excellent communication and interpersonal skills.
• Strong visual aesthetic sense.

Nice to have

• Experience in customer support or success within B2C environments.
• Genuine passion for mobile gaming.
• Practical experience with Photoshop.
• BA degree in a relevant field.
• Experience managing social media channels.

Culture & Benefits

• Opportunity to join a rapidly expanding studio with global product reach.
• Collaboration with experienced industry professionals from top gaming companies.
• Work on high-profile, globally successful gaming franchises.
• Professional growth environment focused on innovation and creativity.