UX Writer

TL;DR

UX Writer (Product Design): Designing and optimizing user-facing content for a global ticket marketplace with an accent on localization strategy and complex interaction flows. Focus on translating technical concepts into relatable messaging, collaborating with cross-functional teams, and maintaining brand consistency across web and mobile platforms.

Location: Must be based in the Netherlands, be an EU resident, or possess an existing work permit for the Netherlands.

Company

hirify.global is a global marketplace connecting 18 million fans across 42 countries to buy and sell tickets safely.

What you will do

• Design content for web and mobile, including microcopy, interaction flows, error messages, and in-product notifications.
• Collaborate with designers, product managers, and engineers to shape UX concepts from ideation to delivery.
• Manage localization of content designs across 17 languages using TMS and localization management tools.
• Maintain and evolve content guidelines, glossaries, and tone of voice consistency across all user touchpoints.
• Participate in design critiques and contribute to the UX writing roadmap, including AI integration and content audits.
• Support marketing, legal, and customer experience teams with content optimization for emails, SEO, and chatbots.

Requirements

• Must be based in the Netherlands or have a valid work permit (no relocation package provided).
• Proficiency in native or C1 level English.
• 3-5 years of hands-on experience in UX writing and localization management.
• Strong portfolio demonstrating app and website content design skills.
• Experience with industry tools such as Figma, Lokalise, and Intercom.
• Analytical mindset with the ability to use data to inform content decisions.

Nice to have

• Experience with AI tools for content efficiency.
• Fluency in additional languages.
• Familiarity with chatbot flows and SEO best practices.

Culture & Benefits

• Opportunity to shape product experiences for millions of users worldwide.
• Creative and collaborative work environment within a cross-functional UX team.
• Focus on ownership, experimentation, and continuous professional learning.
• International team culture centered on inclusivity and innovation.