Business Systems Support Analyst (Microsoft 365)

TL;DR

Business Systems Support Analyst (Microsoft 365): Designing, developing, and supporting internal business applications and integrations with an accent on SharePoint Online, .NET, and workflow automation. Focus on modernizing legacy integrations, ensuring system stability, and delivering secure, scalable technical solutions for editorial and operational teams.

Location: Must be based in or be able to work from London or Peterborough, UK (Hybrid role)

Company

A global media business focused on content publishing and audio broadcasting across Europe, reaching millions of people daily with diverse digital and print brands.

What you will do

• Deliver enhancements and new solutions for business applications within agreed scope and timelines.
• Maintain and enhance .NET and SharePoint Online solutions including SPFx components.
• Develop and maintain integrations using REST/JSON APIs and service endpoints.
• Build and maintain automation scripts using PowerShell and SQL for monitoring and reporting.
• Provide third-line technical support, investigating and resolving incidents via the IT Service Desk.
• Coordinate with infrastructure teams on access management and migration of legacy systems.

Requirements

• Must be based in or commute to London or Peterborough, UK.
• Strong understanding of object-oriented programming principles.
• Experience with SharePoint Online, Microsoft 365 development, SPFx, TypeScript, and React.
• Proficiency in Power Platform development and administration.
• Solid PowerShell automation and SQL querying skills.
• Experience with version control systems like Git.

Nice to have

• Commercial experience with C# and ASP.NET.
• Experience with systems integration using REST/JSON APIs.
• Knowledge of Dynamics CRM customization.
• Experience supporting Linux/Windows integration infrastructure.

Culture & Benefits

• 28 days of holiday plus bank holidays and 2 volunteer days.
• Access to Bauer Academy for professional development.
• Enhanced maternity, adoption, paternity, and shared parental leave pay.
• Flexible working opportunities.
• Collaborative environment focused on long-term growth and employee well-being.