Risk Management And Payments Specialist (Igaming)

TL;DR

Risk Management and Payments Specialist (Igaming): Monitoring transactions and preventing financial fraud for a global gaming platform with an accent on due diligence (CDD/EDD) and chargeback investigation. Focus on maintaining account security, analyzing fraud patterns, and ensuring regulatory compliance within a 24/7 operations environment.

Location: Must be based in Sofia, Bulgaria

Company

hirify.global is a leading gaming technology company established in 1999, providing business intelligence-driven software and services across regulated markets worldwide.

What you will do

• Monitor online payment cases and prevent fraudulent deposits.
• Perform due diligence (CDD/EDD) investigations to verify source of funds.
• Manage chargebacks, compromised accounts, and recovery of funds.
• Generate transaction reports and analyze fraud patterns.
• Coordinate with internal and external parties for fraud concerns and verifications.
• Monitor user activities and assist with account balance adjustments.

Requirements

• English proficiency required.
• Availability to work in 24/7 shift rotations.
• Previous experience in the finance sector.
• Strong analytical and multitasking skills.
• Proficiency in MS Office and standard internet applications.

Nice to have

• Prior experience in a risk management or payments-related role.

Culture & Benefits

• Comprehensive health, dental, and life insurance plans.
• 25 days of paid annual leave.
• Performance bonuses and structured internal growth opportunities.
• MultiSport card and additional wellness allowances.
• Continuous learning via company-sponsored training and seminars.
• Additional bonuses for major life events like weddings or births.