Application Systems Engineering Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Application Systems Engineering Manager (AI): Leading the design, development, and deployment of AI solutions to enhance customer experience with an accent on architecting and delivering solutions that keep 's payops workflows running reliably and intelligently. Focus on leveraging AI and agentic tools to accelerate delivery and improve customer interactions and satisfaction.
Location: Denver, CO; San Francisco, CA; New York, NY; Scottsdale, AZ. Employees based in these locations are expected to work from the office on designated days approximately 2-3 days per week.
Salary: $163,000-194,000 in Denver and $197,000-235,000 for San Francisco and New York.
Company
is on a mission to grow the small business economy by handling payroll, health insurance, 401(k)s, and HR for over 400,000 small businesses across the country.
What you will do
- Lead ’s USP AI engineering team, including recruitment, hiring, and empowerment.
- Collaborate with AI Scientists and AI Product Managers to create efficient sales motions with AI.
- Lead the team to design, develop, and deploy AI-powered applications to enhance customer and advocate experiences.
- Work cross-functionally with engineering, product, design, and stakeholder teams to advance customer service solutions.
- Leverage data to identify key insights and create operational efficiencies, driving business decisions.
- Provide technical leadership in defining product and platform solutions in a fast-paced, startup environment.
Requirements
- 10+ years of total relevant technical experience.
- 2+ years of engineering management experience.
- 2+ years in Generative AI demonstrating the ability to leverage AI/agentic tools.
Nice to have
- Experience with CRM platforms or third-party integrations (Salesforce, Zendesk, or similar).
- Familiarity with tax or payroll processing domains.
- Prior experience working with contractor-heavy or distributed team structures.
Culture & Benefits
- has physical office spaces in Denver, San Francisco, and New York City.
- Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
- is proud to be an equal opportunity employer.
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